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- Job Title: Customer Success Manager - Listed Tech Firm
- Location: Hong Kong
Our client, a Listed Tech Firm, is seeking a Customer Success Manager to service the top clients, (Top FSI, Global Tech Firms, Major Enterprises).
You will drive Customer Success operation, to understand clients’ requirements, post project satisfaction, and results. To investigate room for further improvement in solution delivery and effectiveness.
Collaborate with sales operation, post-sales, project management, support teams to identify customers’ requirements, understand business and how success is defined.
Your ultimate goal: to exceed expectations in delivery and joint effort with other teams to deliver valued solutions.
Your KPI is defined not by sales target, but defined by customer’s satisfaction
- Bachelor’s degree in business administration or related disciplines
- At least 5 years of experience in Customer Success position from telecommunication, software, data center, technology-related industry.
- Passion in technology and desire to be in a fast-growing company.
- Written and spoken: English Cantonese and Putonghua
600K – 650K per annual
Excellent opportunity for Customer Success Professionals from Technolgy sector to join a fast-growing Tech Company.
Interested parties please send your resume to email@example.com
- Reference #: TB-415
- Industry: Information Technology and Telecommunications
- Job Function: Client Servicing
- Level: Manager
- Annual Package: 1 Million below