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  • Job Title: Key Account Servicing Manager – Listed Tech Firm
  • Location: Hong Kong
Our client, a listed tech company, is seeking a Major Account Service Manager to service the top MNC clients (FSI, Tech firms, enterprises).
 
You are to form a close working relationship with top clients, as a trusted advisor on service quality, to identify the gap between client’s expectation and service delivery.  You will work closely with technical team to provide solution and improvements.
 
Develop success plans for customers that outline their critical success factors,
potential issues and provide recommendations.
 
To investigate potential business opportunity with clients and partner with sales team to materialize the opportunity and produce solution to clients.
 

Ability to process and drive service level agreement, customer satisfaction survey and other.

 

 

Requirements:

  • Degree holder in Business Administration, Computer Science, Engineer, telecommunication, Science, etc.
  • At least 5 years of Key Account Management, Sales, Customer Success, Client Relationship from any tech industries: Telco, Data Center, Software, System Integrator, etc.
  • Ability to work with clients and internal technical team. Ability to spot technical issues and know who to go to for solutions.

********* 1M or UP **************

This is an excellent and stable work environment opportunity for Key Account Service Professional to join. 

 

Interested parties please send your resume to info@talentbluesearch.com

 

Details

  • Reference #: TB-417
  • Industry: Information Technology and Telecommunications
  • Job Function: Client Servicing
  • Level: Manager
  • Annual Package: 1 Million below

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